Scam Proof will show you how to avoid internet scams so you can keep your money safe. Read more


Metrobank will NOT initiate calls, SMS, emails or chats to ask for your bank account details. 

It’s scary how accurately scammers can imitate legitimate emails from banks. Because of this, don’t be fooled by fraudulent emails that claim to be from Metrobank. 

ALWAYS double check the following information:  

  • Threats with a sense of urgency 
  • False sender’s name and email 
  • Transaction or account access you did not initiate 
  • Suspicious links or attachment  
  • Wrong hotline numbers 

This modus will prompt you to click links or attachments which may lead to a fake website intended to steal your bank or personal information. Think before you click. 

When in doubt, validate requests and offers by calling your branch or sending us a message via our official Facebook Messenger or @Metrobank Twitter account. 

If you suspect fraud, call Metrobank Contact Center at (02) 88-700-700, 1-800-1888-5775,or email us at using “Report on Possible Fraud” as subject. 


Share this article