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This is when a scammer who pretends to be from your bank, credit card company or other provider contacts you and claims that your account has been hacked or has a problem.
What happens next is that the scammer will ask for your sensitive data (like personally identifiable information, banking and credit card details, and passwords), make you provide your login details or tell you to click on a link to a website that looks legitimate but is actually fake.
If you give your information, the scammer will use it to access your real account and steal your money.
Don’t be a victim of the account issue scam. Never provide any personal or financial details and never open any links from an email or SMS.
If someone contacts you and says that your account has been hacked or compromised, always verify this first by contacting the company using the official hotline. Remember, company representatives will never ask for your personal details or try to rush you into performing an action.
To help keep yourself scam proof, you should learn about the different types of scams so you know what to look out for.
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