Scam Proof will show you how to avoid internet scams so you can keep your money safe. Read more

Also known as Account compromised scam

Where it is usually done: Email (Phishing), Vishing


How it can look

  1. Scammers will pretend to represent your bank or provider.
  2. Scammers will mention hacking or suspicious activity to scare you into doing what they say.
  3. You may see various typos and grammatical errors.
  4. Logging in will give the scammer access to your account.
  5. Scammers will use the threat of account suspension to force you to comply.
  6. The link will lead you to a fake website that will steal your login details.

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What it is

This is when a scammer who pretends to be from your bank, credit card company or other provider contacts you and claims that your account has been hacked or has a problem.

What happens next is that the scammer will ask for your sensitive data (like personally identifiable information, banking and credit card details, and passwords), make you provide your login details or tell you to click on a link to a website that looks legitimate but is actually fake.

If you give your information, the scammer will use it to access your real account and steal your money.

Don’t be a victim of the account issue scam. Never provide any personal or financial details and never open any links from an email or SMS.


What you should do

If someone contacts you and says that your account has been hacked or compromised, always verify this first by contacting the company using the official hotline. Remember, company representatives will never ask for your personal details or try to rush you into performing an action.

To help keep yourself scam proof, you should learn about the different types of scams so you know what to look out for.

Account Issue Resources

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