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“Your account has been chosen for a free SIM upgrade.”


Sample conversation:

  • Hi, this is Mika from xxx Telecom.
  • Your account has been chosen for a free SIM upgrade.
  • This will allow you to use the new features and also make your phone faster.
  • To get the SIM swap, you just have to text “activate” to 2366.
  • We will send you a number password through text.
  • Just text the password to 09xx-xxxx and the new SIM will be delivered to you within 30 minutes.

Things to note:

  • Call from unregistered number
  • Caller introduces herself as a telecom employee
  • Mention of free upgrade to entice the recipient

Sample conversation was created to reflect a similar case.

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