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SIM Swap case sample 2


Sample conversation:

  • Good afternoon, this is Jerome from xxx Telecom.
  • Right now, we are improving our network so you will need a new SIM to continue to enjoy our service.
  • But don’t worry, we will be providing a new SIM to you for free.
  • Just text “activate” to 2366.
  • We will send you a number password through text.
  • Just text the password to 09xx-xxxx and the new SIM will be delivered to you within 30 minutes.

Things to note:

  • Call from unregistered number
  • Caller introduces himself as a telecom employee
  • Mention of network improvement to add a sense of legitimacy
  • Mention of needing the new SIM to continue the service to force the recipient to comply

Sample conversation was created to reflect a similar case.

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