“To verify, please say your account number and full name.”
- Hello, this is Jane from xxx bank.
- I’m just calling because we need to confirm your account details.
- To verify, please say your account number and full name.
- When is your birthday?
- What is your mother’s maiden name?
- Where did you open your account?
Things to note:
- Call from unregistered number
- Caller introduces herself as a bank employee.
- Mention of account verification to seem legitimate
- Attempt to get personal information
Sample conversation was created to reflect a similar case.