“I will just have to transfer your details to the new account.”
- Hello, this is Jay from xxx bank.
- We will be upgrading your account because you have a good record with the company.
- It will give you a lot more features.
- I will just have to transfer your details to the new account.
- I will ask your details now.
Things to note:
- Call from unregistered number
- Caller introduces himself as a bank employee.
- Mention of account upgrade to entice recipient
- Attempt to get personal information
Sample conversation was created to reflect a similar case.